Every agent gets a named FAE contact. Product questions, quality claims and after-sales requests are answered within 24 hours and closed with an effective solution within 48 — no ping-pong between sales and engineering.
We supply the assets behind the sale: market analysis reports, promotion material, exhibition support and competitive benchmarking, so you can quote with confidence and stock ahead of local demand.
Product training, technical seminars and application workshops — on-site or online. Your team learns to read a datasheet, match the right connector to an application and answer the first technical question on their own.
Tickets go straight to connector engineers with production-floor experience, not to a script-reading help desk. They diagnose the root cause from your photos and reflow profile, then tell you exactly what to adjust — stencil, profile or housing material.
One call, one email or one online chat is enough. We acknowledge within 24 hours, analyse the failure with you in real time, and hand over a written corrective action within 48 hours.
The same FAE stays with your account from sample approval through mass production to last-time-buy — technical advice, production issues and replacement planning, around the clock.
We accept T/T(Wire transfer), Western Union and Paypal.
In-stock goods ship within3 days.
Customized orders deliver in10-20 days
For small packages, we ship door-to-door by express such asDHL, FedEx, UPS, TNT or EMS. For big packages, we ship by air or by sea. We use standard export cartons and take responsibility for any product damage caused during delivery.
Short answers to what buyers ask us most before the first order.
Q. Do you provide free samples?
A. Yes. We ship 20pcs free samples of standard card connectors within 3 days after request confirmation, and there is 0 MOQ from prototype to mass production.
Q. How fast can you develop a custom card connector?
A. Initial samples in 7 days and design-to-molding in 25 days. For time-critical projects an urgent-order channel keeps your schedule intact.
Q. What is your MOQ?
A. 0 MOQ. One piece for prototyping or millions for mass production receive the same engineering support and the same unit price logic.
Q. Which card connector types do you manufacture?
A. 141 models across 13 series — SD 8.0, Micro SD 7.1, SIM, Nano SIM, Micro SIM and Smart Card, including automotive-grade versions.
Q. Do your connectors meet automotive and medical standards?
A. Yes. We are IATF 16949 (automotive) and ISO 13485 (medical) certified; automotive parts pass ISO 16750-3 vibration testing and operate from -45°C to 80°C.
Q. How fast is after-sales support?
A. A dedicated FAE team responds within 24 hours and delivers effective solutions within 48 hours, covering SD, Micro SD, SIM and smart card connectors.
