Question 1

Zero MOQ — prototype quantities of 20 to 50 pieces are normal requests, and the same order scales to mass production.

Accepted Answer

MOARCONN supports 0 MOQ orders, so a prototype run of 20 or 50 pieces is a normal request rather than an exception. The same supplier and the same tooling then carry the project into mass production, which removes the re-qualification step that usually follows a change of vendor at scale-up.

Question 2

Existing models ship in 7 days; a custom housing or pin layout follows a 25-day development cycle from drawing approval.

Accepted Answer

Samples of catalogue models ship within 7 days of order confirmation, with 0 MOQ so a first article run can be as small as 20 pieces. A custom housing, a new pin layout or a modified height follows a 25-day development cycle counted from drawing approval, and the same timeline covers the tooling work in our in-house mold shop.Each sample shipment is accompanied by the dimensional drawing and, on request, the force curve measured on the delivered lot.

Question 3

Five inputs make the quote accurate in one round: footprint, mated height, card type and speed mode, temperature range, and annual volume.

Accepted Answer

Five items let us quote without a second round of questions: the PCB footprint with pad dimensions, the mated height your enclosure allows, the card type and interface speed (SD, microSD, UHS-I, UHS-II or SD Express), the operating temperature range, and the annual volume with your assembly method.If the design is not fixed yet, send the enclosure constraint and the card path instead. Starting from one of our 141 existing models across 13 series is usually faster than opening a new tool, and it keeps the 25-day development cycle available.

Question 4

Yes — the brand-replacement program redesigns a pin-compatible socket around your existing footprint, so the PCB needs no respin.

Accepted Answer

The brand-replacement program starts from your existing footprint and mating height, then redesigns a pin-compatible socket around them. Because the PCB geometry is preserved, qualification focuses on the connector rather than on a board respin.Typical use cases are discontinued Japanese or European parts, long-lead-time imports, and cost-down projects where the mechanical envelope has to stay identical. Send the original datasheet and a footprint drawing and we will confirm compatibility before sampling.

Question 5

IATF 16949 (T180696 / 0595308), ISO 9001 and ISO 14001 in production, plus ISO 16750-3 vibration data for automotive programs.

Accepted Answer

Production is certified under ISO 9001, ISO 14001 and IATF 16949 (certificates T180696 and 0595308). For automotive telematics and transport applications, ISO 16750-3 vibration test data is available on request.For medical programs, an affiliated mold company holds ISO 13485 (certificate 206524) for medical plastic parts. MOARCONN is also recognised as a national high-tech enterprise (GR202544000176).

Question 6

Phosphor bronze terminals with 0.025µm gold over nickel, 10,000 mating cycles at 30mΩ or less from -45°C to 80°C.

Accepted Answer

Terminals are phosphor bronze plated with at least 0.025µm of gold over a nickel barrier. That combination holds contact resistance at 30mΩ or less through a 10,000-cycle rating — twice the national requirement — and keeps it stable across -45°C to 80°C.Terminal coplanarity is held at ±0.05mm against a ±0.10mm national standard, with full-area solder plane flatness of 0.05mm max, which is what protects first-pass yield on a thin board. Insertion and extraction force is specified as a 3 to 25N window rather than a single value.

Question 7

Original-factory FAE responds within 24 hours, and samples are retained for 3 years for production-lot traceability.

Accepted Answer

Technical questions are answered by original-factory FAE within 24 hours, not routed through a distributor. Support covers footprint review, force and coplanarity questions, assembly issues and field-return analysis.Samples are retained for 3 years, so a returned part can be traced back to its production lot and compared against the retained sample. Troubleshooting guides for the main product families are published on our knowledge hub.

Question 8

Yes. An NDA is signed before drawing exchange, and ODM projects run on the same 25-day development cycle.

Accepted Answer

An NDA is signed before any drawing exchange, which is standard procedure for custom housings and for brand-replacement projects where the original part is under a third-party design.ODM projects run on the same 25-day development cycle using in-house mold, stamping and injection molding. Design input can start from a CAD model, a physical sample, or a constraint list such as height, card path and mounting method.

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